Privacy Policy

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Meditrax Equipment FZCO – Privacy Policy

At Meditrax Equipments (“Meditrax,” “we,” “our,” “us”) your privacy is paramount. This Privacy Policy explains what personal data we collect through MeditraxEquipments.com, why we collect it, how we process it in accordance with the GDPR and India’s DPDP Act 2023, and the choices you have in exercising your rights.

Scope and Applicability

This Policy applies to all visitors, customers, distributors, suppliers, and healthcare professionals (“users”) who access or interact with MeditraxEquipments.com, any microsites, or our digital services. It does not cover offline sales agreements, employee data, or third-party websites linked from our Site.

1. Data Controller Information

Meditrax Equipments
Registered Office: A2-42 Rajouri Garden, B-36 Gupta Palace, New Delhi-110027, India
Manufacturing Unit: Bawana Industrial Area (DSIDC), Sector 1, E-132, New Delhi-110039, India
Global Sales Office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
E-mail: info@meditraxequipments.com
Telephone: +91-11-43628073
Mobile: +91-9560490907 / +91-9810192793 / +91-9873092793

2. Categories of Personal Data We Collect

Data Category Examples Collected From Purpose Legal Basis Retention Period
Identity Name, company, professional title Contact forms Contract performance, demo scheduling Art. 6(1)(b) GDPR; Sec. 5 DPDP 5 years after last interaction
Contact Email, phone, postal address Newsletter sign-up Marketing communications Consent Until consent withdrawn
Technical IP, browser type, device ID, cookies Site analytics Site optimization, security Legitimate interest 26 months
Transactional Quotes requested, purchase history B2B portal Order fulfilment, warranty Contract 10 years
Compliance Certificates, licenses Distributor onboarding Legal obligations Legal obligation 7 years

3. How and Why We Use Your Data

4. Legal Bases for Processing

5. Cookies and Similar Technologies

We use necessary, performance, and marketing cookies. See our Cookie Policy for details.

6. Data Sharing and International Transfers

7. Information Security

ISO 13485-aligned QMS, TLS 1.3 encryption, AES-256 at rest.

8. Data Retention

Data is retained only as long as necessary or as required by law.

9. Your Rights

10. Children’s Privacy

We do not knowingly collect data from individuals under 18.

11. Links to Third-Party Sites

We are not responsible for third-party privacy practices.

12. Updates to This Policy

Last Updated: July 21, 2025

13. Contact Us

Email: privacy@meditraxequipments.com
DPO – Meditrax Equipments
Manufacturing Unit: Bawana Industrial Area, New Delhi, India
Global Sales Office: Dubai Digital Park, UAE

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